Joseph's in Portland, ME Open now

Reviews about Joseph's

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  August 07, 2020, by george h
  I purchased a jacket from Joseph’s clothing about a year ago. The jackets that they carry run small and Joseph Redman told me that I should get a size larger and they would alter it to fit. I questioned this approach and asked about a custom made jacket. Mr. Redman discouraged me and said that that was a “process”. I took the fast and easy way out. The alterations of the larger jacket were a bigger job than either of us anticipated. The jacket arrived and was altered. When I tried it on, it still needed some work so I took it back for more alterations. I willingly brought the jacket back to Joseph’s 4 times when I was in Portland for other reasons, and worked with Jeff who recognized the problems and tried to help using photographs without having their tailor Paul fit the jacket personally. I finally realized that this approach was not working and I made a special trip to Portland (150 mile 4 hour trip) to actually meet with Paul. Paul, who is a really fine tailor made major revisions to the jacket. When I came back a week later to pick the jacket up, I noticed that while the alterations had corrected most of the problems, the back of the jacket did not fit properly. When I mentioned this, I was informed that I was “picky” and that they would not alter the jacket again. They agreed that it did not fit properly, but were not willing to fix the problem. Unfortunately, neither Jeff nor Paul was present. This was to be a fine jacket which would give me pleasure when I wore it. Unfortunately, it will now only remind me of the problems, poor fit, and disappointment with Joseph’s that I wound up with. On the plus side, they carry really nice clothing and if you can buy something off the rack or with minor adjustments, and are not “picky”, it is a good place to shop.